Frequently asked questions
Everything you need to know before reaching out.
Do you accept insurance?
Yes — we are in-network with CareFirst BlueCross BlueShield. Most clients pay only a copay. We handle billing directly.
Insurance & fees →How do I know what my copay will be?
Call member services on the back of your CareFirst card and ask about mental health outpatient benefits. You can also reach out to us — we're happy to help.
How to check your benefits →What if I don't have CareFirst?
We can provide a superbill for out-of-network reimbursement. A limited number of reduced-fee spots are also available. Contact us to discuss.
See fees →Where are sessions held?
All sessions are by video, for clients located anywhere in Maryland.
How often will we meet?
Most clients meet weekly, especially at the start. Some move to biweekly once a rhythm is established. We'll decide together.
Explore our services →Who will I be working with?
Masha Kartashev, LMFT — a Certified Emotionally Focused Couple Therapist working with couples, families, and individuals throughout Maryland by video. Additional therapists will be joining the practice over time.
Meet Masha →What is EFT?
Emotionally Focused Therapy is one of the most well-researched approaches to couples and family therapy. It identifies patterns that keep people stuck and rebuilds safety and connection. Masha is certified in Emotionally Focused Therapy.
About Emotionally Focused Therapy →Do you work with LGBTQ+ clients and non-traditional relationships?
Yes. Our practice is affirming and inclusive of all identities, relationship structures, and cultural backgrounds.
What we believe →